Social media has made it possible for you to make money, and so has WhatsApp. In this article, we will teach you how to work with WhatsApp Business.
Whatapp, to help different businesses and business owners, has released a business version of its app for free, offering users a variety of applications. If you need a messenger for your business, WhatsApp Business can be a good option for you. This app is a messenger for business owners. We recommend that you read this article to learn more about installing and working with WhatsApp Business Account Repetition Read.
WhatsApp Business Training
Creating a WhatsApp Business account is exactly the same as creating a regular WhatsApp account and has almost the same steps. To create a WhatsApp Business account with your phone, you need to follow the steps below in order:
Download and install the latest version of WhatsApp Business app from Google Play. This application is only available for Android operating system.
Run the program and click on AGREE AND CONTINUE.
Enter your number and click NEXT.
Click CONTINUE to display the message.
Enter the code sent in the available box. If the code is not sent via SMS, click Call me to provide the code by voice call.
Enter your company or business name and then touch NEXT. Touch OK to display the message. At this stage, it is possible to upload photos for profiles.
Finally, touch AGREE.
If you have a regular WhatsApp account, your account will become a business account and you will have access to your past information in this account. In this case, your account will log out of regular WhatsApp and you will not be able to control your account through it. In fact, it is not possible to control the account with both applications.
WhatsApp Business Features
The messenger’s focus is on providing the most business opportunities, so it has a variety of applications. All of these features are available for better customer control, job recognition, and easier communication with people. In the following, we will explain these cases.
WhatsApp Business allows you to place your customers in different groups with specific labels, thereby communicating more regularly with the people on each label. For example, if you want to send your product discount code to a number of loyal customers, you no longer need to select accounts individually, and with WhatsApp Business, you can do this in groups by placing the desired customers on a specific label.
Put all the business information
By creating a WhatsApp Business account, you can put more specialized items for your profile in addition to basic information. To do this, in your account editing section next to the business name, you must fill in the information of the sections provided for placing the exact address of the workplace, the type of business, more details for introducing the business, the email address and the website address provided. In addition, WhatsApp uses the green tick feature to confirm official and large accounts.
Access to statistics
From the Statistics menu in the WhatsApp Business app, you can access statistics and messages related to messages. This menu displays the total number of messages sent, delivered, read and received.
Automatically send a welcome message
You can also choose a default welcome message for your WhatsApp business account. With this feature, a text will be sent automatically to all people who send you a message for the first time, or 14 days after the last message was sent. This text must be written in advance by the account holder.
With WhatsApp Business, you can create shortcuts to send messages. For example, if you want to send PRICE / Price List of services to the person you want, you can use this feature. To do this, you need to specify the shortcut and the corresponding text through the Quick replies section so that you do not need to type the full text every time.
Overall, WhatsApp Business can be a great option for business owners, especially online businesses. All of these features, along with all the features we’ve seen in regular WhatsApp, can meet the needs of many messaging users. Of course, despite Telegram and the robots that offer almost the same features, many users may not be attracted to WhatsApp Business and prefer Telegram, which has more Iranian users.
The differences between regular WhatsApp and WhatsApp Business
In June 2018, WhatsApp Group built a separate software called WhatsApp Business for large and small businesses. In this section, we describe the differences and similarities between WhatsApp Business and regular WhatsApp.
The WhatsApp software design team has designed a separate logo for WhatsApp Business to make it easier to distinguish from the regular version (the B character on the WhatsApp Business logo and the phone symbol on the regular WhatsApp).
Ability to identify chats
When you receive a message from WhatsApp Business, WhatsApp Business notifies you by sending a message that a message has been received from WhatsApp Business.
Installable operating system
WhatsApp Business is currently running on Android! However, the iOS version of this software is also being designed and built.
Commercial facilities Whatsapp business
In WhatsApp Business software, you can set up an account suitable for your business with information (such as address, working hours, etc.). You can also add contact information and communication channels such as email and.. With this feature, the user can get the necessary information about your business and easily cooperate and communicate with you.
quick answer (Quick Reply)
WhatsApp Business software is equipped with a feature called Quick Reply. With this feature, you can ask questions or answer questions with predefined answers. When the user asks a question, touch the Slash (/) key to see all the quick (and predefined) answers, then select, save, and send one to your contact. This message will be saved and you can use it to answer similar questions. This is not possible in regular WhatsApp.
Greetings and acquaintance messages
WhatsApp Business software allows you to use the greeting message to introduce yourself to the customer. WhatsApp Business automatically sends this message to each new user (you specify this message). If the user does not send any message after 14 days, it will send this message to the user again.
You can also specify conditions for this message feature. For example, you can define for which customers this message should be sent; This is also not possible in regular WhatsApp.
Remote messaging feature
Another feature that will be enabled in WhatsApp Business in the future is the ability to create remote messages. With this feature, you can familiarize your customer with your company and agency before you (and your representative) respond.
Using the Remote Message feature, you send the URL of your company’s site or barcode to the user so that they can get to know the company before you respond. You can set a specific date for this message and send this message (like the previous feature) to specific customers.
Create tags and layers (categories)
To separate conversations, WhatsApp Business is provided with the ability to categorize messages. You can create new categories and categorize your conversations within them. For example, if you use WhatsApp Business to sell a product, you can categorize that product by creating categories called Sales, Purchasing, Completed Orders. By creating color and coding, you can easily find and distinguish your categories.
Search filters (easier and faster to find)
WhatsApp Business also provides search filters. This is not possible in regular WhatsApp. With these filters, you can easily access unread calls, groups, and playlists, and make it easier to find the above categories.
Another feature that is provided with this software is the ability to create short links. Without this feature, the user must first save the number and then start the conversation, but with this feature, the user will not need to save your number (to reconnect the customer with you) to start the conversation. Instead, the user can click on your unique link and start a new conversation instead of saving the number. This feature is well seen in WhatsApp and regular accounts, and the only difference between them is that in regular WhatsApp you create this link manually.
Create an account using a landline number
Unlike regular WhatsApp (where you can only create an account by entering your mobile number) in WhatsApp Business, you can also create an account using a landline number. The account verification code will be notified to you via a landline call.
Similar to WhatsApp and WhatsApp Business
In addition to the many differences between regular WhatsApp and WhatsApp Business, there are similarities between the two applications. In the following article, we have introduced the similarities between these two softwares.
Both applications have access to WhatsApp’s web page. However, you can only be logged in with one account at a time, unless you log in with an anonymous mode or another browser.
Similar user interface
The interface is the same in both applications. WhatsApp Business also uses a user interface that is common in WhatsApp.
Download and update
You can download future versions of WhatsApp via WhatsApp Business.
The last word
The two versions are dramatically different, but WhatsApp Business is definitely better for business owners. Now you can download the Android version of WhatsApp Business, but if you’re using iOS, you’ll have to wait a little longer to get the version. This software can definitely boost your business in several ways. WhatsApp Business is expected to create a sales window for products. As a business owner, the user can introduce their product to more than 1.5 billion users in this showcase.